Solidarity Tech pricing is determined by selecting one of three feature plans and a contacts size plan. You can upgrade or downgrade these any time from the dashboard. Upgrading the contact size, rather than paying the overage users fee for surpassed contact size, typically winds up being cheaper.

Usage fees for texts, calls, and emails decrease with the size of the plan. We use Twilio to provision phone numbers, send text messages, and make calls. So as not to discourage organizations from sending the texts and messages they need to send their supporters, we aim to keep the text and call rates as cheap as possible. For the professional plan, text and call costs are as close to at-cost when considering Twilio and variable carrier fees.

The pricing for all feature plan and contact sizes, along with SMS, voice, and email pricing, can be seen on our pricing page. Team Members who have access to manage billing, can view and update the billing plan from the "Plans" section within the Settings tab.

All upgrades will be pro-rated for the month, so you will be billed upfront for the upgrade for the remainder of the billing cycle. Usage rates for SMS, voice, and email will be charged at the rate of the upgraded plan, even if the costs were incurred before the upgrade.

Updating billing method

Team Members with access to manage billing can change the default card used for billing from the "Overview" section of the Settings tab.

Closing account

The account owner - the Team Member who initially created the Solidarity Tech Organization - can cancel the account from the "Account" section in Settings tab. Cancelling will immediately end your subscription, and delete your organization at the end of your current billing cycle.

Cancelling your subscription will delete all data - not limited to your websites and pages, your phone numbers and communication history, and your People records. Once you cancel your subscription, you can only reverse the decision until the end of your current billing cycle. Afterwards, the data is permanently deleted.