Calling

Solidarity Tech aims to help your organization develop deep relationships with your supporters. In order to do this, you're likely going to need to go beyond email and text communication, and talk with people on the phone. Talking with supporters on the phone is second only to face-to-face contact in terms if your ability to form the type strong connections that you'll organization will need in order to build power and win campaigns.

Outgoing calls automatically come with up-to-date verifications, including SHAKEN/STIR, to avoid carrier spam filters. You can add a Branded Callerfor additional protection. Incoming calls are all routed directly to the voicemail of the Chapter Phone Number, with the assigned agents for the caller receiving a push notification alerting them of the call. Incoming voicemails can be heard from the Text Inboxes in the dashboard or the mobile app.

To this end, Solidarity Tech offers built-in calling support in the dashboard and mobile app, with a series of tools to help your organization streamline voice communication over the phone. This section will cover the basics for how calling works throughout the platform, and adjoining sections for phonebanking and scheduled calls will review specific tools for building strong relationships over the phone with your supporters.