Block List

The Block List feature allows you to prevent specific People from submitting forms while making it appear their submissions were successful.

Adding Users to Block List

  1. Navigate to Settings -> Chapter & Organization Structure
  2. Assuming you have permission to manage the block list, choose the Root Organization
  3. Scroll down the "Block List" section
  4. Use the autocomplete field to search for users by:
    • Name
    • Email
    • Phone number
  5. Click "Block User" to add them to the list

How Blocking Works

When a blocked user attempts to submit any form:

  • They will be redirected to the standard "thanks" page
  • Their submission will not be processed
  • No data will be saved
  • No follow-up actions will occur

The user receives no indication they are blocked - the form appears to submit successfully.

Managing Blocked Users

From the Block List section you can:

  • View all currently blocked users
  • Remove users from the block list by clicking the "Unblock" button

Note: Blocking is organization-wide - blocked users cannot submit any forms across your organization's sites.