Emailing

In addition to broadcast email blasts, there are a variety of other places in the Solidarity Tech platform where emails are used - and they always follow the same format. You will always have to select an Email Sender, an Email Wrapper, a subject line, and the email content. Emails are always can always be multilingual, so that you supporters can receive emails in their preferred language.

Responding to emails must be accomplished outside of the platform. You can also set "reply to" email address, so that supporters who reply to an email you send them have the reply directed to the email address of your choice.

Email Bounces & Deliverability

Solidarity Tech automatically monitors email bounces to protect your sender reputation and keep your contact data clean.

How Bounces Are Handled

What You'll See

When an email bounces, you'll see an activity on the Person's profile like:

• "Email bounced (permanent)" - address was invalid
• "Email bounced (transient)" - temporary delivery issue
• "Reset email to blank following bounces" - email was removed after repeated failures

Typo Correction

Before removing a bounced email, the system attempts to auto-correct common typos (e.g., gmial.com → gmail.com). If a correction is found, the email is updated instead of removed.

Spam Complaints

If someone marks your email as spam, their email permission is automatically revoked to prevent future deliverability issues.

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Maintaining deliverability: Solidarity Tech's bounce handling helps maintain your sending reputation by automatically removing invalid addresses before they cause problems with email providers.